Amazon Review by Amazon Customer
69 people found the following review helpful
CAUTION BEFORE BUYING!
This retailer might have a bad batch of these laptops. Im having alieneware remake my laptop right now because the one I got had a backlight leak issue. They informed me some of these laptop were made like this. Also when you buy alienwares they come using the integrated card and I had to research how to only have it use the nvidia one. DISCLAIMER: Alienware's customer support is top notch. Those guys dont hassle you and they listen to you. Even though I got a faulty laptop, theyre making it right. I just received a rebuilt laptop in under a week via next day shipping.
EDIT: Dont buy these alienware laptops, they sent me a remade one with he same backlight bleed. Mind you they knew what the issue was and they had the nerve to send me a new laptop with the same crap screen build. Its not the seller its alienware panels. Observe the photos. This is what backlight bleed looks like and it gets worse over time. The Alienware rep himself said its not supposed to be like that but they still sent me another with the same problem. AMAZING! Stay away from this product.