Walmart Review by JeffinWV
1 people found the following review helpful
Never Got Off The Ground
I was prepared to publish a complete breakdown with facts and timeline, but then I fortunately came to my senses. I have already put way too much into this little adventure.
The bottom line is that I purchased a DJI, Phantom 3, 4K, drone combo package. To my delight, I received it fairly rapidly. To my disappointment, I could never get the unit to turn on. After a assortment of email advising me on what I am to do next. It was finally decided that I am to return the drone to DJI-USA. After which, they would return a new drone upon receipt of the broken drone by DJI.
Unfortunately, DJI received the drone on Tuesday, December 6th at 1:48pm. It is now a week later with no word of a drone shipped back to me.
So, it would appear that I am to spend a large amount of money, to receive a defective DJI drone in exchange. Then, spend a large amount of time, effort, and an unbelievable amount of communication to either get my money returned or have another drone sent back to my location. Any way that you look at it, no patron should have to deal with a consumer nightmare such as this.