Walmart Review by CJSweatt
To be quite honest, I'm not sure why people are complaining about this product, installation, etc. This is easy to use. Plug it in, install without issues (mac/pc), and use it. Nothing could be easier.
I have used this scanner at work for many large projects, and have not had issues with paper jams, misfeeds, etc. If you’ve got basic know-how of computers and folders, you will be able to set up folders in which to scan documents.
You can even set a large amount of files to create document packets. In example, a project of 100 documents, you can set the scanner to create a single file after each fifth document (or whatever you choose). Scanner scans both front and back automatically, and makes readable/accessible PDF’s. Can even scan to e-mail, cloud storage (I use dropbox), and to other programs (photoshop, etc.).
Seems from reading, people who complain have little basic computer knowledge or skills. I have had no issues.
Do look for firmware updates periodically. The software does not automatically notify you of any of these updates.