Best Buy Review by Wrasse
first phone ive paid for in years
I wanted to upgrade my LG as it was a few years old,but it seems the days of good "free" phones are a thing of the past,so i decided to break down and buy 1,although it was kind of a spur of the moment purchase as an online store had them on special and BB matched their price.
My only complaint and it is not with the phone but with the BB sales person,he sold me the $75 protection plan and said all i had to do was bring my phone in and they will replace it-he neglected to tell me that there is a $60 service fee if you do ever have to use the plan,My LG is 3ish yrs old and on a monthly plan through T-Mobile,my phone still had the plastic on the screen from date of purchase,so $135 was too much to pay for a protection plan imho,especially when he conveniently neglected to mention the service fee,i wouldve been very upset had i had to use it and was then informed of it-thankfully i found out soon enough to cancel it and get my 75 bucks back.
As for the phone,for the price i paid-well below the $299 that it is being sold for-and i do mean much lower,this phone is incredible,it is miles ahead of my old LG,i heve no issues with the screen brightness-i think it is beautiful,i dont listen to music through it so cant comment on that,but i do use it on speaker phone all the time as im disabled and it is much easier,for a phone it is super fast if using for other things than a phone-i build desktop computers and the specs on this phone are incredible-more powerful than some laptops.The camera works quite well,i shoot a Canon 7D so a phone camera will never compare,but it takes nice pictures from what ive seen so far.
With it being unlocked it was a breeze to swap all my info over to it and switch everything over to T-Mobile-although i did have to stop by my local store after leaving BB so they could finish,and do a proper job of transferring all of my apps and contacts etc over to it,again a shortcoming on BBs staff and their inability to do a job completely or adequately.
So overall this phone is incredible for what i paid for it i expected to pay WAY more than just over 200 bucks for a phone of this quality,my friends that have to have the latest and greatest are very jealous of it and the cost LMAO .
Again my only complaints are in the poorly trained staff at BB (they would rather chat with each other than help a customer with their full attention-as the sales guy was BSing w/his buddies while "helping"??? me),another example is he said he applied my rewards points towards the purchase-which he did not do (i am an Elite Plus Member) so i earn a lot of rewards-i usually dont even ask for help when i go to BB as it is usually easier to know what i want,as they do not know their products they sell like they should.
All in all i guess my only gripe would be is the lack of availability of good cases for this phone at brick and mortar stores,i did find great cases online for great prices-i couldnt decide on which 1 i wanted so bought both MIL SPEC armor cases-1 w/protective glass for screen,1 w/out for 28 bucks delivered-yes that is for both cases,and they arent cheap clear rubbery plastic ones.