Amazon Review by Minnie I.
3174 people found the following review helpful
Poor Instructions But Not Too Bad If You Use a Mobile Device
The way to connect this extender is by using a Kindle Fire, Android Tablet, iPad or other mobile device. The instructions are not very clear on what you need to install the device. So if you assume you can install this device using your desktop computer and that you'll be able to find the "wireless manager," you probably will have difficulty. In fact, some of the online questions for Netgear and Microsoft are where do you find the manager and how do you make it work. Unfortunately, the answers are typical techno-speak and basically difficult or impossible to follow. So for those who cannot read between the lines of the instructions, the way you install this is:
- Plug in the device. It will probably take several seconds, sometimes minutes, before the power light registers green. Do not despair. The instructions won’t tell you that this will take some time, but it does.
- Get out your iPad, Kindle Fire, or other WIRELESS tablet or device. DON’T EXPECT TO USE YOUR DESKTOP computer to make the connection. Go to the “Settings” of your wireless device and wait for it to recognize your router name plus a suffix ___EXT. When that appears, choose that wifi connection. You will be asked for the same password you use on your real router. Enter that password.
- You will be taken to a website for setting up the extender. If you try to access this website from your DESKTOP computer, you’ll get an error message. Once you get to this website, the instructions in the package will start to make sense.
- When you’ve finished the set up, unplug the extender and take it to the location where you want to boost the wireless connectivity. Again, using your mobile device (or other computer), use the “Settings” menu to find the widi connection. Choose the network connection with your wireless name PLUS the ___EXT suffix. The password will be the same as your regular wifi network.
The devices in proximity to the extender will receive a better wifi signal. I think the device is fine, but the instructions were not very well done. I think it would be helpful if the writers had made it clear that you need to use a MOBILE device (not just a computer, tablet, etc.) to set this up. In other words, you cannot set this up (at least not that I was able to discover) with your regular desktop computer. With an iPad or Kindle Fire, the process is very easy and provides decent boosted wifi. I gave this a the three-star because this installation process could have been so much clearer with more precise instructions or even a quick little video.
UPDATE: Well, we just had to upgrade our router/gateway. I am sorry to say that this extender was just as bothersome to set up using the reset as before. My instructions still worked BUT you cannot do this on an iPhone. For some reason even after you enter the correct router password, the latest iPhone OS will not let you access the continue button. I was able to set this up using my Kindle Fire HDX. I have since purchased this router: MSRM US750 750M Dual Band Wi-Fi Range Extender Wireless WiFi Repeater With Dual External Antennas and 360 Degree WiFi Covering, which was much simpler to set up and seems to be providing the same level of access. (I did use an iPhone to set it up.) I tested both extenders using a dead spot/download speed app, and they appear to work about the same. (There also are less expensive versions of this MSRM router that others say work well.) So, I’ve turned off my Netgear router…for now, but am keeping it as a back-up.