Amazon Review by S. McGeady
31 people found the following review helpful
Serious design flaw will cause failure in 1-2 years
Others have posted this, but I'll add. These have an important design defect: the internal flange on which the safety switches are attached, and into which the door locks engage, is not strong enough not to flex under the (significant) pressure of the opening and closing of the door. Over time (likely about a month after your warranty expires), this flange will bend enough that the oven stops working, because one or more of the safety switches no longer engages. This means the oven may appear to turn on, but no microwaves (heating), or it may act as though the door isn't closed. For most people, this means you throw the oven away, as it appears to simply be "broken".
You can buy a set of security Torx bits and open the oven up (being careful not to kill yourself on the high-voltage section) and bend the flange back, but it will deform again shortly.
This design flaw has existed in Panasonic ovens for at least 5 years, and they have not corrected it. This is completely shameful on their part, and makes this otherwise good quality oven a complete non-starter. Don’t buy it, but one with a proper handle, or at least another brand.