Amazon Review by ~JoeyThePCguy~
3 people found the following review helpful
Some times it works great & sometimes not at all
I waited 3 months before writing this, because I did NOT want to judge too fast the product nor customer service, so this CAN BE VERY valuable information for others. I was so thrilled spending the time required to find a HIGHLY rated & option packed model tablet for the $100-$150 price line, but buyer BEWARE.
1.) It's hit or miss if the one you receive is defect-free.
2.) Runs HOT when doing small tasks = damages the product & ruins the life span.
3.) After the Windows Updates OFF & ON for 2 weeks you will have about "9-11 GB" left of the 32 GB Internal Storage,
4.) Charging cords has to be pushed 101% into the tablet or else the smallest tug it stops charging.
5) Bluetooth adapter seems pronged to a defect. Some times it works great & sometimes not at all. ( TESTED 10+ DEVICES ALL COMPAT)
6.) Wifi Adapter seems cheap OR also pronged to some defect. I could be standing right NEXT to the new wireless router & it had issues that came & wen't Loss of connection, limited connection, Youtube videos buffering at times for no reason.
7.) After only owning the brand new tablet for over a month I was fed up with my hands being HOT & at times feeling BURNED from holding the tablet & the mentioned wifi/bluetooth issues,
so I called tech support & explained all this and the answer was "This is all normal thanks for calling RCA".
8.)After another 2 weeks of said issues the thing finally just crashed on me and not a normal crash like the whole thing fried or the OS was gone. No videos, no support nothing as for help.
9.) I filled a claim with RCA to get a replacement tablet, because it was by all means under warranty still. They DO NOT send you a brand new tablet even IF you send it back under 30 days they send you a refurbished tablet & it will come with issues as well. I received my refurbished model 15 days after the process started,
10.) The refurbished tablet has scratches & knicks on the back of it & here is the huge kicker. When I sent the tablet back I sent the original BOX & tablet all sealed up nice & secure as REQUESTED from their support team & when I received mine I got the 2 parts of the tablet, no box for the product, keyboard/tablet wrapped in bubble wrap & the charger unprotected was just bouncing around lose in the box.
Worst Tablet Experience Ever. Worst Customer Support Ever. Worst Return Service Ever.
I am a computer technician by trade & I do NOT recommended this product.