Amazon Review by Kyle
27 people found the following review helpful
Great gift, little to no problems.
Got this as a gift for my SO and she really loved it. We had no trouble pairing it with her Note 5.
Purchased it refurbished from Smart Tech Certified and there were no noticeable scratches or marks, it looked new. It did come in generic packaging and it also came with a generic power supply, cable ,and dock. I had read some of the previous reviews and was aware of the generic peripherals so it wasn’t a shock. However, several of the previous reviews mentioned that the generic items seemed to fail frequently and the same happened to us. The dock went out about 4 weeks after receiving the watch. No light would would display on the dock, nor would the watch charge. I checked the power adapter first, then the cable next, and finally concluded it was the dock that was no longer working. We were still in the 90 day warranty, so I contacted the seller.
I emailed Smart Tech Certified, explained the situation, and received a response very quickly. They mailed us a new charger, cable, and dock within a few days, all of which were Samsung branded instead of generic. I’m giving 5 stars because, we haven’t had any problems out of the actual product and I was originally worried about that since it was a refurb. Also, I was aware of the potential problems with the peripherals and even though we had an issue Smart Tech Certified fixed it immediately with no issues and didn’t resend generic replacements.
If you’re on the fence about it being refurbished, I didn’t have any issues and recommend it.