Amazon Review by Freestyle Freddy
424 people found the following review helpful
It works but with a couple of "potential" drawbacks.
This booster basically does what they say it will, but with a huge caveat. I'm experienced with Wilson since I had the Wilson sleek for a couple of years until it failed just after the warranty expired. So I decided to go all in and get the best booster they offer for use in my rv which we travel fulltime in. I also ordered the Wilson ac/dc adapter #859900, since the unit only comes with the 12v DC cigarette lighter type plug cord. I first set it up with the ac/dc adapter so it was running on a 120v AC power source and it worked wonderfully( 4-5 bars on the cell phone and internet pages loaded on about 2 seconds with it boosting our Verizon mifi card. But I really wanted to run the booster on 12v DC power in the rv because it's much more efficient than having our inverter convert 12 volt battery power to 120 volts and using the 120v AC plug. There is a significant waste, or loss of electricity in that conversion process of 12v DC to 120v AC. So running the booster on a 12v source saves precious battery life when camping off the grid and living on our batteries. What Wilson neglected to tell me or anyone else is that the two different power cords are putting completely different levels of power into the booster. The 12v DC plug that comes with the unit has a small conversion box half way down the length of the cord that converts the 12v DC power source down to 6v DC going into the booster. On the other hand, the 120v AC power cord has a box that converts the 120v AC power source down to 12v DC going into the booster. That's twice as much power as the 12v DC cord. As mentioned earlier, when hooked up to the 120v AC cord that reduces down to 12v, my internet pages load in 2 seconds. But when hooked up to the 12v DC cord that's reducing down to 6v, my internet pages take at least 20-30 seconds or longer to load.
The other, related, but less significant issue is the heat coming off the booster. When running on the 12v DC cord the heat coming off the booster measures 98 deg.. When running on 120v AC, the heat measures 125 deg. and customer service admitted it can run as high as 150 deg., though they claim it will not damage the booster. 150 deg. is too hot to touch so you would want to be careful where you mount it so it doesn't touch flammable materials.
I will give Wilson's customer service dept. credit for their quality of service. They answer fairly quickly(1-3 min), they speak clear English, they seem to be fairly knowledgeable about the products and they do seem eager to help. They offered to send me a 12v DC cord that does not reduce the voltage down to 6v. which should solve my slow internet problem, but I will still have a very hot unit with 12v going into it. Reducing the input power form 12v to 6v drastically reduces the performance of the booster. These differences are significant and should be made clear to prospective customers. In my four conversations with customer service prior to purchasing the unit, the difference in performance between 12v and 120v power sources was not mentioned.
The booster appears to made of die cast metal and is very sturdy. When I first set it up, I was not getting all four green lights and learned from a follow-up call to customer service that you need to keep the inside antenna away from windows which causes the inside and outside antennas to compete and cause feedback that reduces effectiveness.
I'm now satisfied with the booster but there were some problems that had to be overcome.